This is what we do

We help you in your journey optimizing the customer experience at your company, teamcx offers the following products and services:


Want to go to the next level? We can advise on industry best practices and can benchmark your organization. We’d be happy to become part of your team!

cx & crm software

As an Oracle Gold Partner we have experience implementing various industry leading solutions, like Oracle Service Cloud (OSvC) – since 2009.

tech support

To make sure you get help when needed, we offer a broad variety of support packages. If anything breaks, we’ll fix it. We promise!

software development

CX solutions are never standalone applications, that’s where software development comes in. We offer off-the-shelf solutions and tailor made solutions, to suit your specific business needs.

“Providing the best customer experience is the next battleground for organisations”

Hanjo Huizing
Founder of teamcx

Messengers for Oracle Service Cloud


€25,- / user*

*Price is per user per month, the user can use all supported messengers. Minimum of 10 users. The price does not include implementation costs. For WhatsApp there is an additional fee per number per month.

Besides handling the messenger request effectively, our integrated solution offers the features shown below. Best of all, we will have you up and running before you know it!

  • recognize user by phone number or channel userID
  • use autoreply outside of opening hours or when in queue
  • uses native chat routing / queueing mechanism of Oracle Service Cloud
  • transfer / conference of messages
  • store the conversation transcript to incident history of the user
  • configure auto reply messages in multiple languages
  • no additional agent training required
  • Missing a feature? Please let us know!

Meet our customers

We design the best customer experience for customers. We can help you make your business stand out. Interested? Let's chat.

The driving power behind teamcx

The foundation of teamcx has been laid by the following experts:

Michel Jilderda
Chief Innovation & Demonstration

Michel has worked in the area of customer service for more than 15 years, and has a lot of practical experience within professional contact center environments.

His strength is finding great solutions to challenges, requirements and wishes of his customers.

Michel Jilderda
Chief Innovation & Demonstration
Hanjo Huizing
Chief Inspiration Manager

Hanjo has developed global business in a number of international management positions, mainly at American start-ups in the field of communication and customer interaction.

Hanjo Huizing
Chief Inspiration Manager
Michel Douwma
Chief Happy Customers

Michel combines his experience of working in a customer contact environment with years of consultancy effort of creating functional designs and implementing service solutions.
He really nurtures his customers and ensures they get the most out of the solutions they use.

Michel Douwma
Chief Happy Customers
Pim Feltkamp
Chief Awesome Coding

As the chief of awesome coding, Pim is active in creating effective integrations within the Customer Experience field. He is a full stack developer, feeling comfortable developing both front- and backend solutions.

Pim Feltkamp
Chief Awesome Coding


Feel free to drop us a message or give us a call. We're happy to answer your questions and help you out. In the neighborhood? You're more then welcome to join us!

We have good coffee

Herengracht 221 - 1st floor
1016 BG Amsterdam
The Netherlands



Prefer to call?

+31 (0)20 706 0040
mon-fri 9:00/17:00 CET